• Disruption requires relationships

    ROAR REVOLUTION

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  • It’s their journey. Know it.
    CUSTOMER EXPERIENCE
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  • Less Risk. More Revenue
    REVENUE RISK FIX
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WHY ROAR

The secret is reciprocity

Our team’s 100 years of helping businesses and customers get the most from each other convinced us that great relationships are a two way street: Businesses take care of their customers and customers give businesses referrals and repurchase. This return on a relationship is ROAR and this is what our CX and RX services can maximise for you.

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HOW WE DO IT

Helping you help them

The goal is long-lasting, profitable relationships. Achieving this requires data and analytics and good old fashioned experience to know what customers are thinking about your business. This is CX. Monitoring, diagnosing and reducing customer revenue risk using AI and machine learning goes beyond CX. This is RX. We can provide either service for you to maximize your ROAR.

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MONEY

Every year businesses lose a lot of money from not knowing what their customer revenue risk level is or the factors driving it. We help fix this risk.

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Amount of risk / lost money identified in a recent dealership risk assessment